B. Rose Miller is an accomplished trial attorney as well as a former in-house counsel and claims manager with a track record of using innovative alternative dispute resolution (ADR) methods to significantly reduce litigation, expense and risk for her clients. She has a specialty in early case assessment and the innovative use of ADR tools to proactively manage high volume case inventories and cost-effectively resolve individual, high exposure matters. Through the design and management of novel programs using mediation to resolve pre-suit matters, Rose helped her former company, The Home Depot, significantly reduce their new lawsuit volume and save millions of dollars in avoided litigation costs and reserves.
In December 2009 Rose formed ADR Solutions to offer customized design, consulting, negotiation and program management services using mediation to help other businesses manage claims and lawsuits more effectively and reduce their litigation volume and expense. Partnering with a close network of experienced ADR service providers, ADR Solutions employs a unique “turn-key” mediation convening and execution process that has successfully convened over 90% of matters assigned and resolved over 80% of cases mediated. ADR Solutions’ client list includes several major national retailers, service providers, and product manufacturers facing exposure to claims asserting personal injury from premises liability, transportation-related incidents, property damage/commercial losses and various other categories of disputes, including those presenting catastrophic losses.
Rose is past Chair of the ADR Committee for the Defense Research Institute and is the current membership chair of DRI’s Retail and Hospitality Committee. She is also a member of the National Retail and Restaurant Defense Association.
Rose is a 1992 graduate of the Wake Forest University School of law and received her BS degree from Vanderbilt University. Before founding ADR Solutions, Rose served as Director, General Liability at The Home Depot following nine years in private practice with Atlanta-based Hawkins & Parnell LLC, where she was a partner of the firm.